Director Network Operations
About UsAkron Children's Hospital is one of the largest independent pediatric hospitals in the U.
S.
, and ranked among the best children's hospitals by U.
S.
News and World Report.
Our dedicated staff serves nearly 900,000 patient visits per year through our 2 hospital campuses and a large network of locations offering primary and specialty care.
We are leading the way to healthier futures for children and communities through expert medical care, research, and prevention and wellness programs.
As a teaching affiliate of Northeast Ohio Medical University and other universities, we train new generations of pediatricians, specialists, nurses and pharmacists every year.
OUR PROMISESTo treat every child as we would our ownTo treat others as they would like to be treatedTo turn no child away for any reasonWe are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.
Summary:
Akron Children's Health Collaborative (ACHC) is a newly established 501c4 organization built to improve child health through collaboration with community physicians and contracting with Managed Care Organizations (MCOs).
The role of Director of Network Operations will directly report to the leader of ACHC with a matrix relationship to the Chief Strategy Officer of Akron Children's Hospital.
The Director provides leadership and oversight for Akron Children's Health Collaborative's clinically integrated network of Akron Children's Hospital and affiliated community providers.
This position is responsible for the design, development, implementation and optimization of the clinically integrated provider network which supports the health care service area and community and agreements with managed care plans.
The Director will manage the network in collaboration with the Medical Director and ACHC governance as well as lead processes to contract with participating provider groups, tailor and deliver education and support services, and meet program compliance requirements.
They will develop and manage a team of assigned staff and coordinate the delivery of tools and support services to affect provider performance.
Responsibilities:
Responsible for initial and ongoing network development and facilitating effective participation of providers in access, quality, utilization, patient management, and incentive reimbursement programs.
Cultivates effective relationships with providers and practice administration.
Supports practice recruitment and onboarding to participate in the network.
Develops and oversees processes for support effective provider participation and adoption of clinical programs and workflows.
Sets strategic and operational goals to improve network performance, including access, adequacy, and quality by collaborating with internal and external stakeholders.
Works collaboratively with other departments to execute access, quality, utilization, and care coordination improvement initiatives across the network.
Evaluates the effectiveness of key improvement initiatives and provides routine reports on outcomes to providers.
Develops network resources, educational tools, and curriculum in response to identified unmet needs.
Oversees network provider workforce development activities to advance clinical integration, quality improvement, population health initiatives, member access, and others as identified.
Supervises employees, provides direction, coaches, trains, develops, and manages performance to company goals and expectations.
Other duties as required.
Other information:
Technical ExpertiseProficiency in the administration of provider and/or managed care health insurance networks, including CINs or ACOs.
Training and experience in improvement science methodologyProficiency in MS Office Outlook, Excel, Word or similar software is required.
Experience working with all levels within an organization is preferred.
Education and ExperienceEducation:
Master's Degree in Hospital, Healthcare, or Business Administration RequiredYears of
Experience:
Seven years with two in a supervisory positionYears of experience supervising:
Two or moreDemonstrated success with project management, leadership, quality/performance improvement, and implementation.
Capability to build relationships with a variety of stakeholders, including community physicians, hospital leadership, and the board of trusteesFull TimeFTE:
1.
000000Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
EEO is the law, please click/copy paste the link below to learn more:
https:
//www.
eeoc.
gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.
pdfPosition:
ADMINISTRATIVESalary:
$23.
80 - $47.
60.
Estimated Salary: $20 to $28 per hour based on qualifications.
S.
, and ranked among the best children's hospitals by U.
S.
News and World Report.
Our dedicated staff serves nearly 900,000 patient visits per year through our 2 hospital campuses and a large network of locations offering primary and specialty care.
We are leading the way to healthier futures for children and communities through expert medical care, research, and prevention and wellness programs.
As a teaching affiliate of Northeast Ohio Medical University and other universities, we train new generations of pediatricians, specialists, nurses and pharmacists every year.
OUR PROMISESTo treat every child as we would our ownTo treat others as they would like to be treatedTo turn no child away for any reasonWe are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.
Summary:
Akron Children's Health Collaborative (ACHC) is a newly established 501c4 organization built to improve child health through collaboration with community physicians and contracting with Managed Care Organizations (MCOs).
The role of Director of Network Operations will directly report to the leader of ACHC with a matrix relationship to the Chief Strategy Officer of Akron Children's Hospital.
The Director provides leadership and oversight for Akron Children's Health Collaborative's clinically integrated network of Akron Children's Hospital and affiliated community providers.
This position is responsible for the design, development, implementation and optimization of the clinically integrated provider network which supports the health care service area and community and agreements with managed care plans.
The Director will manage the network in collaboration with the Medical Director and ACHC governance as well as lead processes to contract with participating provider groups, tailor and deliver education and support services, and meet program compliance requirements.
They will develop and manage a team of assigned staff and coordinate the delivery of tools and support services to affect provider performance.
Responsibilities:
Responsible for initial and ongoing network development and facilitating effective participation of providers in access, quality, utilization, patient management, and incentive reimbursement programs.
Cultivates effective relationships with providers and practice administration.
Supports practice recruitment and onboarding to participate in the network.
Develops and oversees processes for support effective provider participation and adoption of clinical programs and workflows.
Sets strategic and operational goals to improve network performance, including access, adequacy, and quality by collaborating with internal and external stakeholders.
Works collaboratively with other departments to execute access, quality, utilization, and care coordination improvement initiatives across the network.
Evaluates the effectiveness of key improvement initiatives and provides routine reports on outcomes to providers.
Develops network resources, educational tools, and curriculum in response to identified unmet needs.
Oversees network provider workforce development activities to advance clinical integration, quality improvement, population health initiatives, member access, and others as identified.
Supervises employees, provides direction, coaches, trains, develops, and manages performance to company goals and expectations.
Other duties as required.
Other information:
Technical ExpertiseProficiency in the administration of provider and/or managed care health insurance networks, including CINs or ACOs.
Training and experience in improvement science methodologyProficiency in MS Office Outlook, Excel, Word or similar software is required.
Experience working with all levels within an organization is preferred.
Education and ExperienceEducation:
Master's Degree in Hospital, Healthcare, or Business Administration RequiredYears of
Experience:
Seven years with two in a supervisory positionYears of experience supervising:
Two or moreDemonstrated success with project management, leadership, quality/performance improvement, and implementation.
Capability to build relationships with a variety of stakeholders, including community physicians, hospital leadership, and the board of trusteesFull TimeFTE:
1.
000000Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
EEO is the law, please click/copy paste the link below to learn more:
https:
//www.
eeoc.
gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.
pdfPosition:
ADMINISTRATIVESalary:
$23.
80 - $47.
60.
Estimated Salary: $20 to $28 per hour based on qualifications.
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